Terms:

“You” means you the client and your guests.

“Perfect Memento” means us the service provider. We operate from High Street, Caistor, Lincolnshire, LN7 6BX

“Booking Form” refers to the online Booking Form contained on our website or any signed and printed version of this form.

Agreement to Online Terms and Conditions

In the event of any conflict, these Terms and Conditions shall be taken as ‘those in place’ and be taken as those in place over any other wording on our website. These may be changed at the discretion of Perfect Memento and must be in place for a minimum of 10 days prior to any event otherwise previous terms and conditions will apply and therefore material to your agreement. Other terms shall only be agreed in writing by Perfect Memento.

These Terms and conditions can be accessed on the website at any time. The Terms and Conditions on the website at the time of your event will apply. Any Additional Terms and Conditions added to the website may be done so by Perfect Memento.

Terms of Booking:

Booking Form

We require booking forms to be completed and returned by email in order to place the booking. All details stated on the booking form will be taken as given unless Perfect Memento are otherwise notified in email or writing.

Payment Terms

A minimum 50% non-refundable deposit is required to confirm a booking or if the date is 1 years or more then a 25% non-refundable deposit is required, unless otherwise agreed. As soon as the deposit is paid to Perfect Memento, we will reserve your requested date. A Final confirmation receipt will be sent upon full payment. A photo booth will only be reserved once payment has been received.

Payment Of Balance

The full balance of the booking must be paid 56 days prior to the event along with any extra costs that have been added between the payment of the deposit, unless otherwise agreed.

Cancellation

Your deposit is a non refundable deposit however the date can be changed as long as we have been notified a minimum of 3 months from your existing booking date and as long as the new date requested is available.

Day of Event:

Set Up Of Booth

Perfect Memento will arrive to set up approximately 1hour prior to specified start time of hire. If you require the booth to be set up earlier you will need to notify us up to 7 days before the event. If you would like the booth to be set up prior to your start time and there will be idle hours where the booth is not in use, then there will be an additional charge of £25 per hour. It is up to you to agree with your chosen venue for Perfect Memento to be in attendance at the agreed time and location. Perfect Memento will be happy to liaise with the venue if requested but a contact name and number/email must be given.

Venue Access And Location

Perfect Memento must be provided with the correct address for the chosen venue, it is your responsibility to give this to Perfect Memento. You must ensure there will be suitable parking facilities at your chosen venue for the duration of your booking for reasonable access for both loading and unloading of equipment.

Hire Period

The hire period must be stated on the booking form and agreed by both parties from the start. Use of the booth will start at the agreed time and will finish at the agreed time. If for any instance there is a delay in starting on time due to poor access or venue restrictions we will still keep to the agreed period for hire. If your event starts or runs late, our period of hire will still be for the agreed period and time, unless both parties agree to provide additional hours as per an addition charge or to delay our planned start.

Events Beyond Our Control

Perfect Memento will endeavour to attend all events. Where circumstances make this impossible due to, but not limited to adverse weather conditions, Perfect Memento will contact you as early as possible and a full refund will be made. Perfect Memento reserves the right to cancel any booking.

Traffic Delays Or Vehicle Breakdowns

Perfect Memento will always try to arrive at the venue for the agreed time. Where circumstances make this difficult due to severe traffic delays or vehicle breakdowns, Perfect Memento will extend the end time of the hire to make up for the late start. If this is not possible we will refund you accordingly the amount of time delayed by and in proportion to the amount paid. We will however try our up most to get to your event as soon as we can and always be in contact with you.

Termination Of Hire

Perfect Memento will not tolerate any abuse or threatening behaviour to any of our staff as well as not tolerating any abuse of the booth or booth equipment. If any behaviour of this nature does occur Perfect Memento has the right to terminate the hire immediately. This applies equally to your guests. Perfect Memento may also terminate the hire in the case where our staff feel that equipment belonging to Perfect Memento or the booth itself is in danger of or is being damaged due to actions of unruly behaviour.

Wherever possible we will speak to you and the venue to try and resolve the matter before any termination is progressed. If we do terminate the contract for any reason the full cost of hire will remain with Perfect Memento and we will not issue any refunds for any period of the hire not carried out.

You are fully responsible for any damages caused by you, guests or any other attendees of your event to the booth and the booth equipment.

Props

All prop boxes are set and themed but items may vary.

Technical Problems

If the photo booth is out of use due to technical difficulties, we shall refund you accordingly for the amount of time that the booth has been out of operation and in the proportion to the amount paid for.

Internet Connection

Emails, Facebook & other social media options require an internet connection, an upload speed of 1MB/ is required for these options to run effectively. A wired connection is preferable as upload speeds depend on the connection.

Email Facility

Emails, Facebook & other social media options can run off a Wifi connection as long as the connection is steady and has the recommended speed of 1MB/s.

Facebook & Social Media

Our Facebook & other social media options requires a minimum upload speed of 1MB/s for it to run effectively. Facebook.com & Twitter.com are sometimes affected by technical issues and service disruptions, which cannot be predicted. Therefore we cannot be held responsible, if Facebook.com & Twitter.com experiences technical difficulties as this beyond our control.

Privacy Policy:

Email data capture

Perfect Memento will record users email addresses with a picture and other details. The photo booth will state if it is to record your information and will confirm that the information will be stored.